Windows Support
For Windows PCs, laptops and servers.
Download for Windows
Remote Support
Start a secure remote IT support session with DCS
Choose the option for your computer below — but only when instructed by a DCS technician. The session lets us see and fix the problem without waiting for a site visit.
Mac Support
For Apple macOS devices.
Download for MacLinux Support
Copy and run this command in your terminal only when instructed by a DCS technician.
(wget "https://remote.dcs-itsupport.co.uk/meshagents?script=1" -O ./meshinstall.sh || wget "https://remote.dcs-itsupport.co.uk/meshagents?script=1" --no-proxy -O ./meshinstall.sh) && chmod 755 ./meshinstall.sh && sudo -E ./meshinstall.sh https://remote.dcs-itsupport.co.uk "hCFPP5O$jbnCK190v1IZCuZTeEgGM11AYT1j4Xf04Q5boI4I22IT$t92G8UtjyfE"
Only use these tools when you are expecting support and a DCS technician has asked you to start a session.
How it works
Simple, guided and secure
Select your device
Choose the correct download or command for the system you are using.
Run the support tool
Open the downloaded file or run the Linux command when instructed by your DCS technician.
Connect with DCS
Your support session begins once the tool is launched and your connection is approved. Keep it open until the technician confirms the session is complete.
Need help before starting?
If you are unsure which option to use, call us first. Existing clients can also raise the issue through the helpdesk in the Client Portal.