Device Management & Patching
Every endpoint known, current and compliant — automatically. Updates applied on a schedule instead of when someone remembers, and unsupported systems flagged before they become the incident.
Managed Services
Enterprise-grade infrastructure, SMB-sized
Downtime, breaches and data loss don't scale down for small companies. The threats you face are the same ones facing enterprises — you just face them with a smaller team. Our MSP practice closes that gap with automation and engineering discipline: a long-term operating partnership at a fixed monthly cost, not break-fix billed by the hour.
What's included
Layered defence and automated operations, run as a system
Not a shopping list of products — one engineered service covering the six areas where SMB infrastructure lives or dies.
Monitoring
We see problems before they become outages. Disk space, backup jobs and warning signs are watched continuously — the goal is that you hear about a failing drive from us, before it fails.
Backups
Tested, verified, recoverable. A backup you've never restored is a hope, not a plan — so restores are proven, and the recovery plan is one you have actually seen.
Cloud Management
Your Microsoft 365, Azure and cloud estate configured correctly and kept that way — identity, email, file storage and sharing arranged so teams work anywhere without security shortcuts.
Cybersecurity
MFA on every account, endpoint protection, email security and hardened configurations — layered defence run as a system, and re-checked continuously so the fixes from the first audit don't quietly rot.
Virtualisation
Virtualisation environments designed, maintained and right-sized for what you actually run — not what a vendor wanted to sell.
Scope
What the agreement covers
The agreement is shaped around your setup — devices, network, cloud and the daily workflows your staff depend on. Your team reports issues to the helpdesk; each one gets a ticket and an owner, while patching, monitoring and maintenance run in the background.
- Day-to-day user and device support with a ticketed helpdesk
- Patching, monitoring and maintenance, automated
- Microsoft 365 and cloud administration and hardening
- MFA, access control and account protection
- Backup, recovery and continuity — with tested restores
- Network care: Wi-Fi, switches and firewalls, documented
- Virtualisation and infrastructure lifecycle planning
What we cover
One agreement across your whole environment
Microsoft 365 & Azure
MFA & Access Control
Endpoint Protection
Email Security
Backups & Recovery
Business Wi-Fi
Switches & Firewalls
Virtualisation
Update Hygiene
Business Continuity
Getting started
How onboarding works
Four steps from first call to infrastructure that quietly does its job.
Technical review
We audit what you have — devices, Microsoft 365, network equipment, backups — and list the weaknesses in plain terms, ordered by risk and cost.
Fix the urgent items
Anything risky — missing MFA, failed backups, unsupported systems — is quoted and dealt with first.
Automate the operations
Your environment is documented; monitoring, patching and backup verification are switched on; your team gets the helpdesk details.
Operate long-term
Fixed monthly cost, automated operations, and periodic reviews of what to improve next. Our incentive is your stability — we profit from problems never happening.
Replacing equipment as part of the move to managed services?
We collect the old hardware free of charge and quote the replacements.
Ready to stop thinking about your infrastructure?
Infrastructure that quietly does its job so you never have to think about it — that's the entire point. Start with a technical review: you get a written picture of your current setup and a costed plan, whether or not you go ahead with DCS.